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Store Policies

Shipping Policy

Understand our packaging, ritual preparation timelines, and delivery commitments across domestic and global boundaries.

1. Consecration & Processing Times

Unlike mass-manufactured accessories, each Rudra Nethra Karungali item is a sacred energetic tool. Prior to shipping, products must undergo ritual purification, bathing, and Prana Pratishtha consecration.

Our standard processing and consecration window takes 1 to 3 business days from the date of your order.

*Note: Orders placed during highly auspicious spiritual calendar windows (such as Pradosham, Amavasya, or Shivaratri) may experience an additional 24-hour delay as we align ceremonies for maximum energetic capacity.

2. Domestic Shipping (Within India)

We deliver across all serviceable pin codes within India using tier-1 logistics partners including BlueDart, Delhivery, DTDC, and India Post.

Metro Cities

3 - 5 Business Days (Post Dispatch)

Rest of India & Rural Zones

5 - 7 Business Days (Post Dispatch)

Shipping Fees: Free Shipping is applicable across India on all orders value exceeding ₹999. For orders below ₹999, a flat shipping charge of ₹80 applies.

3. International Shipping

We proudly deliver consecrated Karungali global essentials to devotees and seekers worldwide via DHL Express, FedEx, and EMS International.

Express International (DHL/FedEx)

5 - 9 Business Days (Calculated at checkout)

Standard International (EMS)

10 - 18 Business Days (Calculated at checkout)

Customs Duties & Taxes: Any import duties, customs taxes, or local clearance fees levied by the destination country are the sole responsibility of the customer. Rudra Nethra has no control over these regional regulatory charges.

4. Tracking & Delivery Updates

As soon as your order has been packed and safely handed over to our courier partners, a tracking link will automatically be sent to your registered Email Address and Mobile Number via SMS.

Please allow up to 24 hours for the tracking number updates to reflect dynamically on the shipping partner's scanning portal.

5. Damages, Address Accuracy & RTS

Address Accuracy: We ask that you verify your shipping address carefully before completing checkout. Rudra Nethra is not liable for deliveries dispatched to incorrect, outdated, or incomplete addresses supplied by the buyer.

Transit Damage Protocols: Our products are shipped inside rigid, highly secure protective packaging to prevent damage during transit. However, if your sacred item arrives damaged, we require an unboxing video and photos submitted to us within 48 hours of delivery to initiate a replacement claim.

Have further questions about your shipment?

Contact our spiritual operations office at support@rudhranethra.com or call +91 9025895191.